Refund Policy
Refund Policy
Updated 5/15/2024
At Grow Via Social, our service is a low-cost, high-effort subscription. Due to the nature of digital content creation, all payments are final once content production has begun.
First-Time Clients:
You may request a refund within 14 calendar days of your first payment, only if content creation has not started. Content creation is considered active once internal work is assigned, not when drafts are delivered.
Cancellations:
To cancel, email support@growviasocial.com at least 7 days before your next billing date.
Cancellations sent via text, social media, or to the wrong email will not be honored.
No Refunds Will Be Issued For:
Late cancellations
Failure to complete onboarding
Inactivity or lack of feedback
Platform disconnections or posting access issues
Client dissatisfaction with reach, engagement, or results
By signing up, you agree to our full Terms of Service & Refund Policy.